Vishwas Joshi

- Creating an impact on bottom-line revenue. - Creating a tandem between Itilite <> Vendors/Suppliers & most importantly automating the processes. - Hunting & Farming Vendors [End-to-End cycle]. - Creating/Improvising tracking mechanisms.

- Responsible for alliances and partnerships to grow TY's user base - as well growing sales through alliances and partnerships [Through API Selling]. - Collaborate with internal and external business + technical teams to spearhead Payment gateway integrations and go-live. - Managing Merchant Onboarding and MDR negotiations with Payment Partners. - Work with the product team to get the product level integration and requirements completed. - Improve business process and systems. - Build Relation with existing companies to ensure maximum Brand Visibility.

Again my inner self came forward - and I took a challenge to dive in domain of "Logistics" -> from "Travel Tech". At Shipmnts - as a Jedi Knight - New Business Development; I am responsible for: - Setting up demand generation channels to aid sales funnel. - Handling complete Pre Sales & Prospecting Cycle. - Lead Generation using remote channels; e-mail, telecalling, Skype, Linked-in etc. - Coordinating product demonstrations. - Proposal drafting and prospect interactions. - Managing commercial negotiations with prospects. - Sales Cycle Closure. - Post Sales Coordination and Sales Account Handling.

- New Business Development - Bglr Region - Client Acquisition - Increasing Top line revenue sales, and Optimizing Bottom-Line Revenue - Client-Relationship Development & Client Management - Payment Collection - Team Recruitment -> Team Grooming-> Team Management

Coming from a banking background - I had to adapt my skills as per the Travel Industry norms which were quite different from what we followed in Banking - barring "Cultivating & Nurturing Relationships". A different challenge of scaling up the business from pilot stage to a independent team structure in a new city. Not just that, responsible for the growth of overall organization through introduction of new processes and technologies. At Travelyaari, I used to scale up vertical of "Corporate Sales" with amalgamation of "Linear" as well "Exponential" Growth. my duties were (but not limited to): - Horizontal as well vertical growth in sales through a Pan India Team which is recruited by me itself. - New client acquisition/business development through market research and strategic as well tactical sales management. - Handling Team in Ahmedabad, Pune, Bengaluru, Hyderabad, Chennai, Surat & NCR Region. - Retention and activation of existing clients. - Customer Service of the above listed regions. - Team Management - Profit Center approach - Revenue optimization through cost cutting/efficient cost management.

- Handling Customer Service Desk for Privilege Accounts. - Managing investment portfolio, if any, of Managed Accounts. - Increasing Stickiness (in terms of Product to Group & Customer to Group) of Managed Accounts. - Completed IRDA & NISM.

- customer service for: one of the largest e-commerce auction site, one of the largest banks in US, one of the largest travel company, largest online book store which was acquired by Amazon, - processing loan requests, termination distributions, contributions, hardships, in-service requests for employees with 401k pension plans. - preparing productivity and quality reports - chairing conference calls - maintaining Service Levels - scanning emails of fellow agents - interacting with clientele - handling Team in the absence of Team Leader - answering/handling customer queries/questions/concerns through email. - I have also trained a group of 14 agents for one of the project.