The origins of Amul date back to 1940s. Back then, Polson dominated the dairy industry in Mumbai by buying milk from farmers at lower rates and selling it to consumers at much higher prices. The milk sold was also adulterated with water to get higher margins.
To solve this issue, India's then Home Minister, Sardar Vallabhai Patel, urged the farmers to create their own organization to supply milk to Mumbai directly. And thus, Amul or Anand Milk Union Limited was born.
Today, Amul is the largest milk cooperative in the world, owned by ~4 million milk farmers!
Right from the start, Dr Varghese Kurien was particular about creating a strong & unique brand identity for Amul. In 1966, he handed over the advertising to Sylvester da Cunha.
That's when the ICONIC Amul girl and her "Utterly Butterly Delicious" tagline were conceptualized. The Amul girl was actually inspired by Polson's mascot.
But, while Polson's mascot was a refined, soft girl, Cunha & his team deliberately conceived the Amul butter girl to be the exact opposite. That is, a mischievous and humorous little girl who took a dig at the current events in the country!
Of course, the iconic mascot was immediately a huge HIT among Indian consumers!
Now, Amul's success in business & advertising with less than 1% of revenue spend, is almost unreal! So, how did they manage this feat?
Well, Amul does not spend separately to create a brand out of each of its products. Rather it focuses on umbrella branding or family branding!
So, Amul as a brand is synonymous with "Taste of India" and consumers identify every product as coming from Amul.
This strategy of creating an umbrella brand only works when your products are related and you identify the same principles across all products.
We did some quick math to figure out the advertising spend by Amul Butter for every household. And, turns out, Amul Butter spends INR 48.8 Cr on advertising to reach 2 crore households.So, their customer acquisition cost is a mere INR 24!
So, Amul is clearly doing pretty well at spending less while earning MORE!